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1、涉外秘书英语考试国家职业资格秘书英语考查重点： 秘书英语考试与普通英语能力考试的区别，其特点是考核考生熟悉、掌握和运用以英语为沟通媒介的秘书商务沟通与秘书商务写作的能力，因此秘书英语的考试重在涉外秘书工作的交流与沟通，这一点通过考试中的听力、阅读理 解、翻译和写作都集中地反映出来。 秘书英语试题的类型和形式一、秘书英语考试分为听力与笔试两部分。二、听力（20%）：一般按听的内容有叙述和对话两种。三、笔试（80%）：内容分为词汇与语法，阅读理解，翻译和写作。其中词汇与语法20%，阅读理解2040%，翻译与写作2040%。 四、考试答题按出题的形式一般可分为单选，填空，判断，一一对应，完形填空、排
2、序和书写笔答等。二、涉外秘书英语专业术语及商务知识1.公司职务总裁 President 执行副总裁 Executive Vice President 董事 Director常务董事 Managing Director董事会 Board of Directors总经理 General Manager / managing director 总代理 general agent营销部经理 Marketing Manager （公关部、人事部、宣传部.顾问 adviser/consultant 名誉顾问 the honorary consultant2.电话接听1）Calls and callers
3、(P68)电话接待服务 answering service总机 switchboard 分机 extension可以帮我转分机211吗？May I have extension two-one-one?（电话）接、转 connect请别挂电话，我把电话转接给您。Hold on please, Ill connect you.transfer转接我把电话给您接过去。 oIll transfer your call.oLet me transfer this call for you.Exercise (p91)2)The use of cheque (p101)The fax3.Daily Wo
4、rk1)会议安排会议记录 minutes宣布开会 call to order电话会议 conference call议案、提案 resolution / motion该提案得到一致通过。oThe motion was unanimously approved.中心议题 the chief item休会 adjournment /adjournThe meeting adjourned at 4p.m.4.外贸英语（1）订单 order下订单 place /book an order 报盘，报价 offer实盘 firm offer We are making you the offer sub
5、ject to your reply reaching here before the 15th this month. 此报盘以你方在本月15日前复到有效。虚盘 non-firm offer oWe are making you the following offer, subject to our final confirmation.o现报盘如下，此报盘以我方最后确认为准。oThe offer is subject to prior sale.o该报盘以未售出前为准。(本报盘以货物先售出为条件。）Keep offers open/ valid/ firm 保持报盘有效oWe keep o
6、ur offers open for three days.o我们的报盘三天有效。 oThe offer remains valid until October 15th.o该报盘有效期至十月十五日。有效期限 time of validity （2）价格术语 (price term) 运费 freight 单价 unit price 零售价 retail price 净价 net price 批发价 wholesale price 现行价格 current price /prevailing price FOB-free on board 离岸价（船上交货价） CIF-cost, insura
7、nce and freight 到岸价（成本加运费、保险费价） C&F-cost and freight 成本加运费价（离岸加运费价） 关税 customs duty （3）付款条件 信用证 Letter of Credit 不可撤销的即期信用证 irrevocable Letter of Credit at sight 远期信用证 by irrevocable Letter of Credit at 30 days sight in our favor受益人为我方的30天期不可撤销信用证Documents against Payment 付款交单 Documents against
8、Acceptance 承兑交单 Telegram Transfer 电汇 Mailed Transfer 信汇Demand Draft 票汇Bank Draft 银行汇票（4）交货delivery交货时间 time of delivery 装运、装船 (effect) shipment立即装运 immediate shipments 即期装运 prompt shipments Exercise (P61 P86) (5)discount n 折扣a special discount 特别折扣cash discount 现金折扣trade discount 同业折扣，商业折扣quantity d
9、iscount 数量折扣exceptional discount 额外折扣at a discount 削价，降价，无销路的 我们同意给你方百分之十五的折扣，但你得订购一万套才可以。 We agree to give you 15% discount provided you order 10,000 sets.翻译练习oKnowledge of the business, to a secretary, generally means that she should be familiar with the business process, the business documents.oO
10、ur company is thinking to expand the business relationship with Japan.oWe regret to inform you that the goods you inquired are not available.4. We must take every means to keep this price so that we can gain a profit. 我们必须尽所有力量保证这个价格，才能让我们获利。5. Negotiation team members should get some information on
11、 the climatic and cultural clothing requirements prior to departure. 谈判成员应该在出发前了解天气和服装习惯。6.Some business cultures are especially keen on linking business meetings with dining.7. Setting up a joint venture is a long and complicated process.8.Besides listening to your opponent, you must also closely o
12、bserve his or her gestures.9.Many body gestures signal anxiety, tension and a lack of confidence.10. The East Asian politely offers his business card with both hands.11.若您需要任何更详细的信息，请与我联系。我们期待着您的回信。 If you require any further information, please contact me. We look forward to hearing from you.12. 我们
13、在此随信附上产品目录和价格列表，上有折扣和交货日期的细节。 We enclose our catalogue and price list with details of discounts and delivery dates.13.我方不会晚于今年年底装船。We can effect shipment no later than the end of this year.14.如您能告知该商品的现行价格, 将不胜感谢。 We would appreciate it if you will let us know the ruling prices of the goods. 4. If t
14、he payee wishes ,(1分) endorse it on the back（1分）and then hand it over to someone else for deposit into another account .(2分) 5. Fax equipment uses the telephone to transmit , within a few minutes, （1分）any form of printed , typed of hand written matter, （1分）drawing , diagrams and photographs form one
15、 location to aother in this country or abroad.（2分）三、商务英语写作（一）英语信函的格式LetterheadInside AddressSalutationBodyComplimentary closesignatureo齐头式（block style ） 齐头式常常在商贸、官方以及一些正式的信件中使用，以显示信件内容的严肃性，真实性，可靠性。 用齐头式信件写信，其正文与称呼之间空一至二行。每段的第一句句子不需要空格，但段与段之间需要空一至二行。 o缩进式（Indented style） 其正文与称呼之间空一至二行，第一段第一句的第一个单词必须在
16、Dear称呼的直接下面，以后每段开头都要与第一段第一个字对齐。信尾的客套话和签名都写在右下方，正文之间一般不空行。 omodified block style（二）商务英语写作技巧1.一封信只谈一个主题（One letter one subject）2.一个段落只写一个主题或只谈一件事情（one paragraph one idea）3.每篇文章布局一般分为三部分（黄金三段式）Paragraph 1- 主题（写此信的目的，要告诉对方什么是，或要对方做什么配合）Paragraph 2-说明（为什么要有此要求，理由为何？用第二段来说明及支持主题）Paragraph 3-结尾（希望对方如何配合，或怎
17、么合作）例子：有一批出货因为台风来袭要延期，如何给客户写信？主题：We are sorry to inform you that the shipment of No.001 will be delayed.说明：Because there is a typhoon here this week.结尾：Please kindly extend the shipping date to the end of next month.4.语言要求：7CClarity（清楚） Conciseness（简洁） Correctness（准确）Concreteness（具体 ）Courtesy（礼貌）Con
18、sideration（亲切） Completeness（完整）（1）I am writing this note because I want to thank you very much for organizing the open house that was held last Thursday.（改）Thank you very much for organizing last Thursdays open house. (2) We have begun to export our machine to countries abroad.（改） We have begun to e
19、xport our machines.（3）Our delivery time will be more than 90 days due to hot season.（改）Our delivery time will be within 120 days due to hot season.（4）使用完整的句子，少用分词短语。 Hoping to hear from you.（改）We hope to hear from you soon.（5）一句话中，不要使用同一个词表达不同的意思。 Would you please quote us your best price for your b
20、est quality goods? (改）Would you please quote us your lowest price for your best quality goods?（5）使用非歧视性语言（ bias-free language） Each employee has his ID card. (biased) Each employee has an ID card. (bias-free) Early bird specials are only for old people. Early bird specials are only for people over 6
21、0.（三）常用涉外应用文写作1. Invitation Letter（邀请信） ABC公司总裁Price先生欲邀请其贸易伙伴张林先生参加该公司为庆祝其成立50周年而举办的鸡尾酒会，以加强友谊，增强合作。晚会于 2010年7月25日晚七点到十点在北京饭店举行。Sample Dear Mr. Zhang, To celebrate the 50th anniversary of ABC Company, we are holding a cocktail party at Beijing Hotel from 7:00p.m. to 10:00 p.m. on July 25th, 2010. Y
22、ou are sincerely welcome to the party and we would like to take this opportunity to enhance our friendship. We believe that this will be a happy gathering and offer us the opportunity to know each other better and increase our business cooperation. We sincerely look forward to your presence at the p
23、arty. Please let us know as soon as possible if you will be available then. Sincerely yours, Jack Price President2009年11月涉外秘书英语试题翻译参考答案：o我们非常高兴地（1分）邀请您参加本周五的晚宴。(1分)o在您离开这么长时间之后（1分）再次见到您将是一件非常值得高兴的事。(1分) o本次聚会只是一次非正式的聚会，（1分）大约有十位您以前的学生参加。（1分）4. 我们必须说明的是（1分），本公司的价格已是绝对最低价（1分），这是我们的竞争者所不能做到的（1分）。5. 因此（
24、1分），在这种情况下（1分），很抱歉我们不能再给您任何折扣（1分）。6. 要是我的朋友没有鼓励我（1分）继续努力去参加写作比赛（1分），我永远也不可能做一名成功的作家（1分）。7. 我觉得别人会嘲笑我写的东西（1分）或做出类似的反应（1分）。8. 当我得知自己赢得了写作比赛时（1分），惊讶万分（1分）。是我的朋友将我的稿子寄给了竞赛组委会（1分）。内容：邀请对方参加什么活动；活动安排的细节及注意问题，如时间、地点等；希望对方接受邀请之类的话。Useful Expressions（1） We would like you to come to our dinner this evening.（2
25、） We take pleasure in inviting you to （3）I cordially invite you to（4）We would be honored to have you there with us. （5） We will be greatly honored if （6） The reception will be held in , on招待会定于在举行。（7）We sincerely hope you can attend.（8）I hope you are not too busy to come.期望你在百忙中光临。（9）Im looking forw
26、ard to seeing you.（10）Please confirm your participation at your earliest convenience. 是否参加，请早日告之。（11）Please let me know as soon as possible if you can come and tell me when you will be able to do so.如能来的话，早日告我，何时为宜。09年试题 Dear President， The Students Union is going to hold an annual dinner party in d
27、inning hall this Friday evening. We will be greatly honored if we can have your presence at the dinner. So we are now extending our invitation to you to join us for the event. Yours sincerely, John Smith President of the Students Union07年试题o支票时一种非常方便的支付方式。（2分）与活期存折一起使用。（1分） 写支票的方式多种多样。（1分）o现在大多数银行所发
28、行的支票都已经是划上了横线的支票，（2分）也就是说，这些支票都有两条平行向下的线。（2分）o这就意味着，支票无法在柜台上兑换成现金，（2分）必须存储到某个账户上，不过该账户不一定是收款人的账户。（2分）2.回函(reply)07年试题第一段：对对方的询问表示感谢第二段：答复对方的询问第三段：期待对方的回信 Dear Sir, Thank you for your letter inquiring about the prices of our products. Im sorry to say that we cannot lower the prices of our products .
29、Instead , we actually have to raise our prices by 25% because the government has increased the sales tax. However , we can offer a discount of 5% on orders of more than US$50,000. By the way , we cannot accept payment in Egyptian pounds , but we can accept US dollars or Germany Marks. We look forwar
30、d to hearing from you. Yours sincerely, Mary Angela Sales managerSample 1:From: Jackson He To: Snow White Cc: ; li_ Subject: meeting summary Attachments: the meeting summary Date: Sun, Aug 10th, 2003 09:09:42 Dear Snow: I have distributed the meeting summary to all of you, but none of you have raise
31、d any questions. This is to ask for response from you. Attached is the meeting summary. Please read it carefully and dont hesitate to raise your questions. Thanks! Jackson concise, concrete and eye-catchingbe conversationalWrite business casual3.e-mail4.Memo（备忘录）备忘录通常是公司内部最普通的书面交流方式之一，用来提醒或引起别人对某事的注
32、意，在日常商务活动中，快速、有效地传递信息，如开会通知、宣布公司政策等。 备忘录通常由标题 (heading) 和信息 (message) 组成。标准的标题部分包括： To: ( 收件人） From：（发件人） Date: ( 时间） Subject：(事由)信息部分是主题部分，一般比书信短。鉴于留言人和留言对象在同一公司或同一部门工作，因此，一般书信里常见的客套话都可省略，不需要写抬头称呼，也不需要在结尾写上“Yours sincerely”等。练习：2008年11月MEMO To: xxx, Managing Director From: Juliet Smith, Production
33、Manager Date: May 1st, 2007 Subject: Suggestion Having done (Based upon) a consumer research survey concerning carbonated drinks and mineral water produced by our company, I can suggest the following : Discontinue the production of carbonated drinks and increase the production of mineral water. Incr
34、ease production by 20, 000 bottles over a three month period.练习： Hi, XXX! Mr. White, the honorary consultant of our company, is going to pay a visit to our company this week. Please make suitable hotel reservations for him. Mr. White will spend 5 days in London from evening of May 15 through morning
35、 of May 20. Thanks2011年5月试题oDirections: You are Li Xiang. Your company will purchase new model computers from IBM. Write a letter according to the information given in the following outline.你叫李翔。你们公司准备向美国IBM公司订购一批新一代的计算机，请你写一封订购信，起内容应包括以下几点： learning the information of the new model computer in newspaper the reason to buy computers from IBM to order 100 computers to know something about the price and the service
