商务英语写作Inquiries and Requests

《商务英语写作Inquiries and Requests》由会员分享，可在线阅读，更多相关《商务英语写作Inquiries and Requests（38页珍藏版）》请在文档大全上搜索。

1、 外语教学与研究出版社外语教学与研究出版社 Chapter 3 Inquiries and Requests 外语教学与研究出版社外语教学与研究出版社 Reasons for writing a request letter:lto obtain information;lto receive printed matter;lto receive sample products;lto order merchandise;lto engage service;lto make reservations;lto seek special favors. 外语教学与研究出版社外语教学与研究出版社

2、General Plan for Direct Order1. Begin directly with the objectiveeither a specific question or a general request for information.2. Include necessary explanationwherever it fits.3. If a number of questions are involved, list the questions by numbers or bullets, or leave space between questions. 4. E

3、nd with goodwill words adapted to each particular situation. 外语教学与研究出版社外语教学与研究出版社 Business negotiationBusiness negotiation usually goes through five stages or links:uEnquiry (Inquiry):询盘询盘uOffer: 发盘发盘 (quotation; quote)uCounter-offer: 还盘还盘uAcceptance:接受接受 uConclusion of contract: 签约签约 外语教学与研究出版社外语教学

4、与研究出版社 What is an inquiry?lIn international trade,inquiries are usually made by the buyers to get information about the goods to be ordered. 外语教学与研究出版社外语教学与研究出版社 General inquiry and specific inquiryGeneral inquiry : all the information about the product.Specific inquiry: the information about a cert

5、ain (specific) product. 外语教学与研究出版社外语教学与研究出版社 E.g.We are interested in your goods and would appreciate your sending us the catalogues, sample books or even samples if possible.E.g.We are interested in your Printed Shirting(印花衬衣布) and shall be pleased to get the catalogues, sample books or even sample

6、s if possible. 外语教学与研究出版社外语教学与研究出版社 Generally a detailed inquiry includes many parts:lthe name and descriptions of commodity;lquality or specifications;lquantity;lterms of price (FOB, CFR, CIF, etc.)lterms of payment (by L/C, D/P, etc. )ltime of shipment;lpacking method;lInsurance; l- 外语教学与研究出版社外语教学

7、与研究出版社 Trade Terms on Price Terms1）FOB (free on board)：离岸价，船上交货（货物越过船舷以前的所有费用和风险发货方承担）由买方负责派船接运货物，卖方应在合同规定的期限内，将货物装上买方指派的船只，并及时通知买方。货物在装船时越过船舷，风险即由卖方转移至买方。 外语教学与研究出版社外语教学与研究出版社 2）CIF (Cost, insurance and freight)：到岸价格（货物到目的港的一切费用, 保险由发货方承担 ）卖方责任：(1)负责租船或订舱，在合同规定的装运港期限内，将货物装上船并支付到目的港的运费，装船后通知买方；(2)负责

8、货物装上船以前的一切费用和风险；(3)负责办理保险，支付保险费；(4)负责办理出口手续，提供出口国政府或有关方面签发的证件；(5)负责提供有关货运单据，包括正式的保险单据。 外语教学与研究出版社外语教学与研究出版社 买方责任：(1)负担货物装上船以后的一切费用和风险；(2)接受卖方提供的有关货运单据，并按合同规定支付货款；(3)办理在目的港收货的进口手续。3）CFR /C&F (Cost & Freight): 成本加运费（货物到目的港的一切费用, 除保险外都由发货方承担 ） 外语教学与研究出版社外语教学与研究出版社 On Payment Terms1）L/C (Letter

9、of Credit):信用证2）T/T (Telegraphic Transfer):电汇 3）D/P (Documents against Payment): 付款交单Documents will not be released to the importer until payment is effected. 外语教学与研究出版社外语教学与研究出版社 4）D/A (Documents against Acceptance): 承兑交单Documents are handed over to the importer upon his acceptance of the bill of e

10、xchange drawn by the exporter. 外语教学与研究出版社外语教学与研究出版社 The letter of credituIts a letter issued by a bank at the request of the importer in which the bank promises to pay upon presentation of the relevant documents.u Its objective is to facilitate international payment by means of the credit-worthiness

11、 of the bank. uIt offers security to both the seller and the buyer. This bilateral security is the unique and characteristic feature of the L/C. 外语教学与研究出版社外语教学与研究出版社 1. the importer (applicant 申请人, opener 开证人, principal 委托人)2. the opening bank, the issuing bank or the establishing bank （开证行）3. the e